LEKIR — PRIVACY POLICY
Last updated: 30/11/2025
At LEKIR, we respect your privacy. We are committed to safeguarding your personal information and ensuring a transparent, secure, and trustworthy shopping experience. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, products, and services.
By accessing our website or making a purchase from LEKIR, you agree to the practices outlined below.
1. Information We Collect
We collect information to fulfill your orders, deliver a seamless experience, and improve our services.
A. Personal Information
Examples include:
Full name
Contact number
Email address
Shipping & billing address
Purchase details and order history
Payment confirmation data (excluding card numbers)
B. Technical & Usage Data
Automatically collected when you browse our website:
IP address
Device type and browser information
Website usage analytics (pages viewed, session duration, etc.)
Cookies & tracking technologies
C. Communication & Support
When you contact our support team:
Any information voluntarily provided to us via WhatsApp, email, or forms
2. How We Use Your Information
We use your data responsibly for purposes that enhance your LEKIR experience.
To process and fulfill your orders
To provide shipping updates and tracking status
To improve product recommendations and customer experience
To manage customer inquiries and support requests
To send service-related notifications (order status, delivery updates, policy changes)
To improve our website functions, analytics, and system performance
To prevent fraudulent or unauthorized activities
We do not sell, rent, or trade your personal information to third parties.
3. Cookies & Tracking Technologies
Our website uses cookies to:
Improve site functionality
Recognize returning visitors
Customise browsing experience
Collect analytics to optimise marketing efforts
You may disable cookies through your browser settings. However, doing so may impact website performance or certain features.
4. Payments & Security
Payment gateways and third-party processors (e.g., FPX, debit/credit card providers, Buy Now Pay Later services) handle your payment information securely.
LEKIR does not store or have access to full credit/debit card details at any point.
We implement technical and administrative safeguards such as:
Encrypted connections (HTTPS / SSL)
Access controls
Limited data access within the company
While we take every reasonable measure, no online system can guarantee 100% security. You acknowledge this when using our platform.
5. Third-Party Services
We work with trusted partners to provide essential functions such as:
Payment processing
Courier and logistics fulfilment
Email or messaging notifications
Marketing & analytics tools (e.g., Meta Pixel or Google Analytics)
These third parties may receive only the necessary information required to perform their service. They are not permitted to use your data for their own purposes.
6. Data Retention
We retain personal information only for as long as needed:
To fulfill orders and customer requests
To comply with legal obligations (e.g., accounting, taxation)
To maintain product warranty or exchange records
Once no longer required, data will be deleted or anonymized in a secure manner.
7. Customer Rights
You have the right to:
Request access to personal data stored about you
Request corrections to inaccurate or incomplete information
Request deletion of data where applicable
Opt out of marketing communications at any time
To submit a request, please contact us at:
📩s@gmail.com
We may require identity verification for your safety.
